PAYMENTS POLICY

Payments Policy At Glide & Gear, we prioritise offering secure and hassle-free payment options to our customers, emphasising the importance of a trustworthy and smooth payment experience. This document details the payment methods we accept and our efforts to protect your financial information.

Accepted Payment Methods: Credit and Debit Cards: We welcome a variety of credit and debit cards, including:

• Visa
• Mastercard
• American Express
• Diners Club
• Discover
• Maestro
• Union Pay

Alternative Payment Solutions

• Shop Pay: Enables quick transactions through Shopify's platform. Shop Pay Help Centre: https://help.shop.app/hc/en-us
• Apple Pay: Allows for easy purchases using your Apple device.  Apple Pay Support: https://support.apple.com/en-gb/apple-pay
• Google Pay: Simplifies your checkout with Google's payment system.  Google Pay Help: https://support.google.com/googlepay/?hl=en#topic=12369512
• PayPal: Offers the convenience of using your PayPal account. Also pay in 3 interest free payments using PayPal's Pay in 3. PayPal Help Centre: https://www.paypal.com/uk/cshelp/personal
• Klarna's Buy Now Pay Later: Take advantage of Klarna's option to buy now and pay later within 30 days. Find more details on our Klarna Customer Information Page.

Safety and Security Is it safe to use my card on your website? Absolutely, your security is our utmost concern. Here's how we protect your payment information:

• SSL Encryption: Our site uses SSL encryption to secure your payment details during transmission, ensuring a protected connection to our servers.
• No Storage of Card Information: We do not keep any credit card details on our servers. After your transaction is complete, we immediately discard your sensitive information to enhance your privacy and security.

Need Assistance? If you have any issues during checkout or questions about our payment methods, our dedicated customer support team is here to help. Please contact us at info@glideandgear.co.uk, and we will quickly address your queries.

At Glide & Gear, ensuring your satisfaction and security is our priority. Shop with confidence, knowing your payments are securely processed. Thank you for choosing Glide & Gear for your electric bike and scooter needs.